Privacy Policy

Last updated: August 21, 2026

Transitara ("we", "our", "us") operates the Transitara web application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Fleet Data: Trip records, driver information, vehicle details, expenses, and documents you enter into the platform.
• Payment Information: Billing details processed securely through Stripe. We do not store your credit card numbers.
• Usage Data: Information about how you access and use the Service, including IP address, browser type, and pages visited.

2. How We Use Your Information

• To provide and maintain our Service
• To process your subscription payments
• To send you service-related communications (account verification, weekly digests, expiration alerts)
• To improve and optimize our Service
• To detect and prevent fraud or abuse

3. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption (TLS/SSL) for data in transit and encrypt sensitive data at rest. Your fleet data is isolated per account and cannot be accessed by other users.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Stripe: For payment processing.
• Service Providers: Who assist in operating our Service (hosting, email delivery), bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights.

5. Your Rights

You may request to access, update, or delete your personal data at any time by contacting us. You can export your data using the CSV export features within the application.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 30 days.

7. Cookies

We use essential cookies for session management and authentication. We do not use third-party tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@transitara.com.